payment manual renewal not working
Just realized my license failed to renew a few months back. I followed the Update Payment to approve the link connection but nothing has changed and the renewal hasn’t triggered.
Just realized my license failed to renew a few months back. I followed the Update Payment to approve the link connection but nothing has changed and the renewal hasn’t triggered.
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I’ll improve this flow so you can retry a failed payment from the dashboard after updating your payment method.
Hey Sean, the updated payment method saved successfully, but Stripe had stopped retrying the renewal. I retried it just now and the $50 payment went through. Your license is active again—sorry for the hassle!